78%
Faster Delivery
67%
Customer Engagement
4.8/5
Delivery Rating
01 / The Challenge
Identifying the Friction
Casa Moderna's premium furniture required complex logistics across 12 distribution centers. Average delivery times were 18 days, with 40% of deliveries requiring rescheduling due to poor coordination. Customer satisfaction was suffering.
02 / The Solution
Intelligent Intervention
Deployed our Smart Logistics AI that optimizes delivery routes, predicts installation complexity, and coordinates white-glove delivery teams. The system also provides real-time tracking with 30-minute delivery windows.
Smart Route Optimization
Installation Complexity Prediction
Real-time Delivery Tracking
White-glove Coordination AI
"We went from 18-day averages to 4-day delivery. The AI even predicts which customers will need extra installation time."
Ricardo Silva
Operations Director, Casa Moderna
Analysis Provided By
Marcus Thorne
VP of Retail StrategyMarcus spent a decade optimizing logistics for global fashion brands before joining Edesigno. He specializes in turning inventory headaches into ROI opportunities.
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